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55 years of professional refractory material experience, providing one-stop solutions for global customers

24-Hour Quick Response
Quality Assurance Commitment
Global Service Network

Phone Consultation

+86 371 86541085

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Email Consultation

sales@yuandake.com

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Henan Yuandake Refractory Materials Co., Ltd.

55 years of professional manufacturing experience, global one-stop service

Company Address

High-tech Development Zone, Zhengzhou, Henan Province

30 minutes from Zhengzhou Xinzheng International Airport

Contact Phone

+86 371 86541085

24-hour technical support hotline

Email Address

sales@yuandake.com

Professional sales team support

Service Hours

Monday to Friday 8:00-18:00

Saturday 9:00-17:00

Why Choose Yuandake?

55 years of professional manufacturing experience, a trusted refractory material partner

Quick Response

Reply to inquiries within 24 hours

Provide technical solutions within 48 hours

Quality Assurance

ISO 9001 certification system

Test report for each batch of products

Fast Delivery

Standard products 7-15 days

Customized products within 30 days

Global Service

Export to 40+ countries

Multilingual technical support

Frequently Asked Questions

Quick understanding of our services and products

What's the delivery time?

Standard products 7-15 days, customized products 15-30 days. Urgent orders can be processed within 3-5 days.

What payment methods are supported?

Wire transfer (T/T), letter of credit (L/C), corporate transfer and other payment methods, 30% advance payment and 70% payment before delivery.

Do products have quality certification?

ISO 9001 quality management system, SGS third-party testing, CE European certification and other comprehensive certification system.

Do you provide customized services?

We provide comprehensive customized services including product formula customization, special size design, and on-site technical support.

Can you provide samples?

Free standard product samples (500g-1kg), customized samples charge cost fees, including test reports.

How to get technical support?

24-hour technical hotline, online support, on-site service, technical training and other comprehensive technical support.